Posts related to business-process-management category

10 Interesting Things to Do in Mission, San Francisco

Are you looking for a vibrant neighborhood in San Francisco that offers a unique blend of culture, art, food, history and entertainment? The Mission district is the place to be! Here are ten of the most interesting things to do while exploring this unique destination. ## Explore the Vibrant Street Art Scene As you walk through the Mission district, you will be enamored by the explosion of colorful murals adorning the walls of buildings. From historic political murals to modern abstract pieces, the street art scene in the Mission is unparalleled. The vibrant street art scene in the Mission district is a reflection of the neighborhood's cultural diversity, history, and social issues. The murals are not just visually stunning but also serve as a medium of expression for the community's voice. ### Clarion Alley Mural Project The Clarion Alley Mural Project is a continuous mural art project that began in 1992. It features over 700 murals that depict various social and political themes such as racism, homelessness, and immigrant rights. The murals are a reflection of the community's struggle and resilience in the face of adversity. The Clarion Alley Mural Project is a must-visit for anyone interested in street art and social justice. The murals are not just beautiful but also thought-provoking, inspiring visitors to think critically about the issues facing society today. ### Balmy Alley Murals For a colorful Instagram-worthy photo, head to Balmy Alley. Here, the walls are adorned with intricate murals by local artists that reflect the neighborhood's cultural diversity and history. The murals are a celebration of the community's heritage and a reflection of the struggles and triumphs of its residents. The Balmy Alley Murals are a living testament to the power of art in bringing communities together. The murals are not just a feast for the eyes but also a reminder of the community's resilience and hope for a better future. ### Women's Building Mural The front of the Women's Building in the Mission district is a standout attraction with its iconic mural featuring the faces of prominent women in history. The colorful mural serves as a reminder of the essential role of women in shaping the world we live in. The Women's Building Mural is an ode to the power of women in shaping society. The mural features the faces of women who have made significant contributions to various fields, including science, art, and politics. The mural is a celebration of the achievements of women and a reminder of the work that still needs to be done to achieve gender equality. ## Indulge in the Culinary Delights If you're a foodie, the Mission has a lot to offer. With a mix of Latin American cuisine, trendy cafes, and local farmers markets, you'll be spoilt for choice. Not only does the Mission district have some of the best food in San Francisco, but it's also home to some of the most innovative and creative chefs in the city. ### Taquerias and Latin American Cuisine The Mission district is famous for its delicious Mexican food. You can find some of the best taquerias here, each serving up their unique recipes for tacos, burritos, and quesadillas. Try La Taqueria, El Farolito, or La Corneta for a mouth-watering meal. But the Mission isn't just limited to Mexican food. You can also find some of the best Peruvian, Salvadoran, and Nicaraguan cuisine in the city. One of the best things about the Mission's Latin American food scene is the diversity of flavors and ingredients. From spicy salsas to tangy ceviche, you'll find a range of dishes that will tantalize your taste buds. And don't forget to pair your meal with a refreshing margarita or a cold cerveza. ### Trendy Cafes and Bakeries For a more laid-back vibe, head to some of the trendy cafes and bakeries in the neighborhood. Try Craftsmen & Wolves for their innovative pastries, or Dandelion Chocolate for their unique chocolate creations. If you're looking for a cozy spot to work or catch up with friends, check out Ritual Coffee Roasters or the popular Philz Coffee. The Mission's cafe scene is known for its creativity and attention to detail. From latte art to artisanal bread, you'll find that each cafe has its own unique twist on the classics. And if you're in the mood for something sweet, be sure to try the Mission's famous "pan dulce" or sweet bread. ### Local Farmers Market If you're in the mood for fresh, seasonal produce, the Mission has a weekly farmers market that makes for a delightful shopping experience. The market features local vendors selling everything from fruits and vegetables to artisanal cheeses and sourdough bread. Not only is the produce fresh and delicious, but it's also a great way to support local farmers and artisans. In addition to fresh produce, the farmers market also offers a variety of prepared foods and snacks. From tamales to empanadas, you'll find a range of delicious treats to enjoy while you shop. And if you're lucky, you might even catch a live performance or a cooking demonstration. Overall, the Mission's culinary scene is a must-see for any food lover. With its diverse range of flavors and ingredients, you're sure to find something that will satisfy your cravings and leave you wanting more. ## Dive into Mission's Rich History The Mission district has a unique history that is captured in its many landmarks and cultural institutions. The neighborhood was originally inhabited by the Ohlone people, who lived in the area for thousands of years before the arrival of Spanish colonizers in the late 18th century. The Mission district gets its name from the Mission San Francisco de Asis, also known as Mission Dolores, which was founded in 1776 by Spanish Franciscan friars. Today, the Mission district is a vibrant and diverse community that celebrates its rich cultural heritage through its many landmarks and cultural institutions. ### Mission Dolores Park Mission Dolores Park is a popular spot for relaxing and enjoying panoramic views of the San Francisco skyline. The park is also home to the San Francisco Mission, the oldest building in the city and a significant historical landmark. The mission was originally built as a place of worship and education for the Ohlone people, but was later taken over by the Spanish colonizers and used as a military outpost. Today, the mission is open to the public and offers guided tours that provide a fascinating look into the history of the Mission district. Visitors can explore the mission's beautiful gardens, chapels, and historic artifacts, including a 17th-century bell that was brought over from Spain. ### Mission Cultural Center for Latino Arts For a deeper understanding of the neighborhood's cultural roots, visit the Mission Cultural Center for Latino Arts. The center showcases art, music, dance, and theater, celebrating the diverse cultural heritage of the Mission district. The center was founded in 1977 by a group of local artists and activists who wanted to create a space where Latino artists could showcase their work and connect with the community. Today, the center is a vibrant hub of creativity and community engagement, hosting a wide range of events and programs throughout the year. Visitors can attend art exhibits, music concerts, dance performances, and workshops that explore the rich cultural traditions of the Mission district. ### El Rio Community Space El Rio Community Space is a popular dive bar in the neighborhood that has been around since the 1970s. The bar is famous for hosting community events, such as fundraisers, drag shows, and dance parties. It offers a unique glimpse into the neighborhood's counterculture scene. Over the years, El Rio has become a beloved institution in the Mission district, known for its welcoming atmosphere and commitment to community building. The bar has hosted countless events that have brought together people from all walks of life, creating a sense of unity and belonging that is at the heart of the Mission district's vibrant culture. ## Enjoy the Nightlife and Entertainment Once the sun sets, the Mission district comes alive with a plethora of nightlife options. ### Live Music Venues The neighborhood boasts many live music venues such as The Chapel and The Elbo Room, both of which feature local and international acts. If you're into jazz, head to Club Deluxe for live performances. ### Unique Bars and Clubs The Mission is known for its unique bars and clubs, each with its vibe and personality. Visit Trick Dog or The Armory Club for delicious cocktails or dance the night away at El Rio. ### Rooftop Movie Nights For a memorable movie-going experience, catch a rooftop movie at the Alamo Drafthouse. The theater is perched on top of a building in the Mission and offers stunning views of the city skyline while you enjoy your favorite movie. Whether you're exploring the street art scene or indulging in the culinary delights, the Mission district offers a unique and exciting experience for all. So the next time you're in San Francisco, be sure to check out the Mission! For another perspective on business, read 7 Marketing Tasks You Should Really Outsource to a VA.

100 Valuable Methods To Increase Your Company

Can you name 100 resources that will support the development of your company? In the event you can not, verify out this fantastic podcast and study in the specialists. From promoting, to sales, to copywriting, every single talent or division has anything to get from these sources, and inside the podcast it is possible to find out why together with the aid of Heather Porter and Andrew McCauley of autopilotyourbusiness.com. Get up to speed with each serious influencer and tool inside your line of interest, and find out who's getting the ideal benefits, plus how they're performing it. Click here to find out how to . A useful follow-up on business is Resources for Documenting Business Processes.

Actual Proof that Checklists Work

To learn how checklists operate, Atul Gawande's The Checklist Manifesto will be the place to begin. With this in depth paperback, the author explains how effective checklists could possibly be employed to avoid human error and receive the top benefits from a team. This Checklist Manifesto conclusion outlines the essential suggestions of the book and demonstrates the worth of really clear, beneficial writing. This writer interviews the guy well-known for making checklists for aircraft pilots flying Boeing aircrafts, among one of the most challenging worldwide. Determine the way to write clean documents that any individual can very easily comprehend and respond right after and study a success narrative out of your physician accountable for the wide-spread Surgical Security Listing - a checklist that's stored a fantastic number of lives considering that it was developed. Checklists make it easier to quit a substantial difficulty: human error. Humans are effortlessly mistaken but do not believe themselves to be at fault - as a result of this, straightforward errors can cause complex situations and huge troubles within the extended run. Checklists can be a straightforward signifies to fix an extremely significant situation. If checklists is relevant to what you're working on, this is worth reading next: Embedded Checklists.

AppCampus Application

AppCampus, a unique pre-seed funding program that was announced on March 26th and created by Microsoft, Nokia and Aalto University, today opens its gates for grant applications. The program is open for both teams and individuals from any field of expertise. AppCampus is a global program from the very start: it will fund projects based on merit, irrespective of their geographical location. The program is looking to fund unique, innovative and high impact mobile applications that utilize Windows Phone and Nokia platforms. To enable these fresh ideas to materialize, Microsoft and Nokia will invest up to €18 million over the next three years into the AppCampus program. Find more details on their Facebook and Twitter. Check our our AppCampus Application Below: Related reading on application: Start-Up Chile Application Video.

Aweber Affiliate Program is a SCAM Don't Send them Traffic!

This is a bit of a rant post but I am pretty pissed off, I was owed over $1,000 from Aweber in affiliate commissions which they refuse to pay since I did not cash the checks they sent in the first year. I was overseas not able to receive the checks, they never notified me my checks that were not being cashed were being lost FOREVER with no possible way to reclaim the money. They ONLY send payments by check which for an online company is an obvious scam to get out of paying affiliate commissions, or at least those affiliate commissions ever being received and claimed. If you want to promote an ESP go with Getresponse. Below is the chat I had with one of their support staff explaining their 'policy'. **Chat Content:** Stephen C: \[4:51:52 PM\] Welcome to our real-time support chat. My name is Stephen, how can I help you today? Vinay: \[4:51:52 PM\] Affiliate checks getting lost Stephen C: \[4:51:58 PM\] Hello Vinay, what can I do for you? Vinay: \[4:52:02 PM\] hello \[4:52:13 PM\] my affiliate checks have been going to an old address \[4:52:29 PM\] i need all the checks that have not been sent to be consolidated and sent again \[4:52:32 PM\] ideally paid to paypal... \[4:52:47 PM\] all the checks that have not been cashed\* Stephen C: \[4:52:59 PM\] We do not pay out via paypal and for tax purposes the check will not be consolidated. We can certainly resend them to you. Is the address updated on file now? Vinay: \[4:53:27 PM\] nope I will do it 1 second Stephen C: \[4:54:21 PM\] Ok. Vinay: \[4:54:24 PM\] ok updated Stephen C: \[4:56:04 PM\] Ok I will now put the recut requests into the affiliate department. Once they are ready we will send them out to the address on file. Vinay: \[4:56:23 PM\] ok cool so all checks that have not been cashed yea? \[4:56:44 PM\] you know my ID> Stephen C: \[4:57:16 PM\] Anything within the last calendar year. Yes you provided your ID initially I have XXXXXX. Vinay: \[4:57:29 PM\] ok thanks \[4:57:33 PM\] what about ones before that? Stephen C: \[4:58:29 PM\] We can only recut checks that are less than a year old. After a year they completely expire and are no longer eligible for a recut. Vinay: \[4:58:41 PM\] so how do I get that money? Stephen C: \[5:00:14 PM\] There is no way to get it beyond that point. The 1 year rule ensures that our taxes are inline each year. Vinay: \[5:00:45 PM\] how can your taxes be inline if the check was never cashed? Stephen C: \[5:02:03 PM\] Because if we write a check out in 2013 for an affiliate amount that was on file in 2012 it does not line up properly. A check expires after 1 year. Even if the check is never cashed, there will be a check written that doesn't have any record backing it up. Vinay: \[5:02:33 PM\] so you sell a digital product \[5:02:39 PM\] but you pay with physical checks \[5:02:40 PM\] that expire \[5:02:44 PM\] sounds like quite the racket Stephen C: \[5:03:03 PM\] I will forward that to the affiliate department as a suggestion to provide virtual pay outs. Vinay: \[5:03:13 PM\] and pay the money you owe me... \[5:03:24 PM\] for sending you customers and revenue \[5:03:28 PM\] which i was never compensated for Stephen C: \[5:03:52 PM\] We sent the checks to the address on file. It is important to update your information to be the current address. Vinay: \[5:04:19 PM\] i was abroad for 1.5 years and had no way to access the checks Stephen C: \[5:04:48 PM\] I am sorry for that. We were never notified of that and sent the checks to where they were supposed to go according to your account. Vinay: \[5:06:23 PM\] I was never notified my checks were expiring and I was losing that money forever... \[5:06:28 PM\] I assumed you would pay me Stephen C: \[5:08:04 PM\] We attempted to. There is no way for us to know your address is no longer good. If the check never gets returned to us by the post office we will never know until we hear from you. Regardless of what happened, at this point I can put in the recut request for your account including any checks within the last year. \[5:13:02 PM\] It has been several minutes since I last received a reply so unfortunately I will need to end this session. If you have any further questions or requests please feel free to contact us! Our Support is Available on 8AM-8PM ET Mon-Fri which includes our Phones Support Toll Free Phone: +1 877-AWeber-1 (877-293-2371) International Phone: +1 215-825-2196. We also have Email and Livechat Support 9AM-5PM ET Sat-Sun. One more post that complements this topic is Forty-four Social Media Apps Used only by the Top Influencers, especially around business.

Best Online Tools for Project Management

In the global business environment, the key to success is when business firms continuously seek the competitive edge over their competitors. Unlike company or section managers, project managers are not limited to supervising only one aspect of an operation, but all aspects, nor are they constrained by the time needed to handle personnel-related management issues. Project managers are tasked with a complicated assignment, that is, supervise all aspects of a project, ensuring that these aspects are undertaken well, within the budget and delivers them right on-time. Project managers must have competence at several tasks in order to succeed in their job. They must also earn certifications that would qualify them for this demanding profession. A project manager should also have a blend of the natural ability and an analytical mind to make them become a people-oriented leader. For those persons who can gain mastery over its complexities, project management can be a rewarding career. A useful follow-up on tools is Duc Tape Marketing's 3 Favourite Tools for the Week.

Best Task manager Software

Job direction integrates a concise and organized approach in recording, delegating and organizing tasks that have to be completed by workers so that an organization becomes prosperous and operates smoothly. If job management is conducted properly, then workers' productivity results will be very satisfactory. Concisely described , job direction, in conjunction with project management, will ultimately shape team direction. This means a more expected end-result of the accomplishments and success of a business organization, which would ultimately bring contentment between management and workers. Jobs within a business organization must be fundamentally designed and constructed on a solid foundation. If these jobs are not basically established on a solid foundation, in all probability, business projects will utterly fail, bringing about discord and unrest within the company. By means of accomplishing tasks efficiently, then it would generate satisfaction and unity between workers, which consequently will directly result into continued business success. Related reading on software: Records Management Software.

BPM Software

Business process management (BPM) is a systematic approach to making an organization's workflow more effective, more efficient and capable of adapting to an ever-changing environment. A business process is an activity or set of actions that will achieve a specific organizational goal. Take a look at this video on: Business Prcocess Management Software The goal of business process management (BPM) is to reduce human error and miscommunication and enables the stakeholders to focus on the requirements in the performance of their responsibilities. BPM is a subset of infrastructure direction, an administrative area concerned with maintaining and optimizing the equipment and core operations of an organization. Take a look at this too You can compare this approach with Saas Business Process Management | BPM | Cloud Software for more on software.

Business Process Modeling

Business Process Modelling (BPM) is a methodology and a modern term which has evolved through different phases and names, starting with the 'division of labour' concept when manufacturing first made the transition from a cottage industry into factories. More explanation is given in the historical progression below. Generally the term 'business' is interchangeable with 'organization'. Business Process Modelling is notably only performed in conventional businesses; the methodology is increasingly appropriate to a wide range of organizations, for example, government agencies, charities, mutual fund enterprises and cooperatives and the like. Confusingly, the acronym, Business Process Management (BPM) could be understood on different contexts, some linked to Business Process Modelling while others are not. 'Business Process Management' is an illustration of a mix of different and related business approaches. A useful follow-up on business is Business Process Redesign Templates.

Business Process Outsourcing Software

BPO means Business Process Outsourcing. It is the procedure for hiring an outside company that has the expertise in performing specified tasks. The decision to outsource such tasks are driven by the company's goals of generating significant cost-savings and improving efficiency in some of its operations. By doing so, the company can focus its attention on its core competencies. Business Process Outsourcing(BPO) are categorized as Prisoner and Non Prisoner Activities, otherwise known as third-party BPO, depending on the kind of outsourced work. Prisoner BPO is considered as 'captive' when that outsourced work is being undertaken by the company's spun-off business unit, oftentimes by a subsidiary company . For instance, Dell International services is a classic example of a captive business process outsourcing activity (BPO). Non Prisoner BPO is considered as 'non-captive' when the outsourced work is being undertaken by a third party company. For instance, Wipro manages the company's outsourced projects such as various Internet Service Providers, banks, computer manufacturers, etc. For a practical example of BPO in action, watch Business Process Outsourcing Operations. For a concise definition, see this CIO definition of business process outsourcing. Related reading on business: Saas Business Process Management | BPM | Cloud Software.

Business Process Redesign Templates

Re-engineering of business processes is said to be re-inventing a business organization from top to bottom in all its business operations. It involves extreme rethinking process as well as re-designing of its core competencies. Operational improvements should cover three important aspects such as cost, quality, and turnaround time in business operations. Re-thinking of the organizational structure of the business establishment makes it necessary to implement leaner and simplified process flow in order to generate significant cost-savings through better utilization of production-related resources. Re-designing of business processes involves three phases of operations such as review-update-assess of process flow, laying down the basic lay-out of the fundamentals of operations, then testing and implementation of re-engineered process flow towards operational improvements, extending them to information technology executions. To go deeper on business, check out Business Process Outsourcing Software.

The Checklist Manifesto Summary

###### Checklists are for everyone What do Johns Hopkins surgeons, anonymous big-time investors and World War II pilots have in common? This isn't the set up for a terrible joke but a demonstration of how widespread an often-overlooked tool is - they all use checklists to avoid disaster. For surgeons, disaster is a lethal infection caused by straying from proper precaution. For pilots, it’s crashing a plane that was deemed far too complicated to fly – the Boeing B-17. For investors, checklists avoid what is sometimes known as ‘cocaine brain’; the drive to make snap decisions on high-risk investments that often result in huge losses. For more information on a similar process, see Warren Buffet's Investment Checklist. It details the steps taken by the man known as the world's greatest investor prior to parting with massive sums of money. The Checklist Manifesto, written by writer/surgeon Atul Gawande, is proof that checklists really work (whether anyone wants to admit that or not). Check out the the Checklist Manifesto Review I wrote for more details. In his words, if another solution that could be even a fraction as effective would be a new drug or piece of technology it would be backed by billions of dollars, sponsored by the state and be the only thing the worldwide medical journals talk about. A case he cites is the development of robots to perform tricky laparoscopic surgery. It was widely backed and implemented in many hospitals around the US to the great excitement of the medical community. Positive results? Next to none. Checklists, however, are deceptively simple. The Checklist Manifesto is the tale of how Gawande took an idea first popularized by pilots into the operating theater and then out into the hospitals of the world, with the help of the World Health Organization. Not only does the book document his own research, but implementations of similar strategies, from hugely complex construction projects to Walmart’s innovative yet highly organized approach when dealing with Hurricane Katrina. ###### Providing a solution to human error One of the main problems with checklists is that some feel they are above them, unable to make silly mistakes in routine procedures and not subject to human error. Gawande references a 1970s essay by Samuel Gorovitz and Alasdair MacIntyre that boils down all situations to find the only two reasons for human dilemma: > “The first is ignorance – we may err because science has given us only a partial understanding of the world and how it works. There are skyscrapers we do not yet know how to build, snowstorms we cannot predict, heart attacks we still haven’t learned how to stop. The second type of failure the philosophers call ineptitude – because in these instances the knowledge exists, yet we fail to apply it correctly. This is the skyscraper that is built wrong and collapses, the snowstorm whose signs the meteorologist just plain missed, the stab wound from a weapon the doctors forgot to ask about.” In practical terms, ignorance can be corrected by answering the question "what do I do?" and ineptitude with "how do I do it?". Checklists can solve both of these issues. They are great teaching tools that can be used to convey information simply, such as our Podcast Publishing Checklist, as well as highly practical, no-frills documents such as the B-17 checklist, one of the most famous of all time. An example that's likely more useful to our world comes from one of the stand-out passages in the book where Gawande meets with three high-powered directors who meet to make venture capital investments in companies that have a slim chance to make a huge breakthrough. Since these investments are usually nothing short of gambling against terrible odds, this exclusive group of investors implement one very simple tool - a checklist. For them, this checklist is worth millions. That's how much it has probably saved them by helping to avoid bad investments. This quote explains how Mohnish Pabrai, managing partner in Pabrai Investment Funds in Irvine, California, has taken the idea from medicine and aviation to use checklists in his work. > "Pabrai made a list of mistakes he’d seen—ones \[Warren\] Buffett and other investors had made as well as his own. It soon contained dozens of different mistakes, he said. Then, to help him guard against them, he devised a matching list of checks—about seventy in all. > One, for example, came from a Berkshire Hathaway mistake he’d studied involving the company’s purchase in early 2000 of Cort Furniture, a Virginia-based rental furniture business. Over the previous ten years, Cort’s business and profits had climbed impressively. Charles Munger, Buffett’s longtime investment partner, believed Cort was riding a fundamental shift in the American economy. > The business environment had become more and more volatile and companies therefore needed to grow and shrink more rapidly than ever before. As a result, they were increasingly apt to lease office space rather than buy it—and, Munger noticed, to lease the furniture, too. Cort was in a perfect position to benefit. > Everything else about the company was measuring up—it had solid financials, great management, and so on. So Munger bought. But buying was an error. He had missed the fact that the three previous years of earnings had been driven entirely by the dot-com boom of the late nineties. Cort was leasing furniture to hundreds of start-up companies that suddenly stopped paying their bills and evaporated when the boom collapsed." ###### Are checklists for egomaniacs? This cautionary tale shows what happens when a formal procedure isn't in place when it really should be. The fact that the human brain is not so great can be proven by the amount of productivity tools, to-do lists, products like this, this and - when was the last time you forgot your baby in the car? - this. These are tools for the simplest things! Brain surgery, alongside rocket science, has the anecdotal title as being among the most complex and difficult tasks in the history of the world. What makes people think they don't need tools for remembering the proper procedure? The thing is, people in these professions likely have genius-level IQs. This can result in what is known as intellectual arrogance, the features of which are: - They have a "my way or the highway" attitude since only their views are supposedly the right way to think. - They regard themselves as experts in a particular field or subject. - They refuse to see the big picture or another viewpoint, especially of those they consider "ignorant". - They like explaining, theorizing and dictating; basically they like hearing the sound of their own voice. - Their mood can become very nasty if their ideas and views are contradicted. - They regard any question as an insult or a doubt on their intelligence. - They are not above creating proof and arguments to defend their theories vehemently. - They are very confident in their own knowledge and do not want to learn anything new. - Sometimes they can come across as very wannabe and attention-seeking. - They can get very smug and snobby, especially if they are actually right about something. - They pretend to be very broad-minded but actually are very narrow-minded as they feel they know everything and in the right way. (Source) A man who fits the above description nicely. Does this sound like the sort of person who would be open to the idea of being told what to do by a checklist? That was the main problem Gawande ran into with the first large-scale implementation of checklists into hospitals worldwide. He notes how that the egotistical nature of surgeons plus the fact that checklists had to be read out by a subordinate created a large amount of friction among colleagues. He intended the checklists to promote teamwork in the same way we created our app to promote and streamline collaboration. One of the first stages of the process was a friendly introduction to help everyone get on and work as efficiently as possible, knowing each others names and duties; you'd be surprised at the amount of surgeries performed by teams who have never met prior to the operation and leave the theater none the wiser as to each other's names or positions. It was basically through the process of long trials and repeated exposure that Gawande managed to create success for his checklists. After a while, people started to see results that were undeniable - checklists worked! > "More than 250 staff members—surgeons, anesthesiologists, nurses, and others—filled out an anonymous survey after three months of using the checklist. In the beginning, most had been skeptical. But by the end, 80 percent reported that the checklist was easy to use, did not take a long time to complete, and had improved the safety of care. And 78 percent actually observed the checklist to have prevented an error in the operating room. Nonetheless, some skepticism persisted. > After all, 20 percent did not find it easy to use, thought it took too long, and felt it had not improved the safety of care.Then we asked the staff one more question. “If you were having an operation,” we asked, “would you want the checklist to be used?”A full 93 percent said yes." ###### The Checklist 'Eureka!' Moment The penultimate chapter of the book ends on a powerful note, summing up the unlikely turn of events that led to widespread checklist usage in the aviation industry. Nothing sums up the point of the book more effectively: > "We are all plagued by failures—by missed subtleties, overlooked knowledge, and outright errors. For the most part, we have imagined that little can be done beyond working harder and harder to catch the problems and clean up after them. We are not in the habit of thinking the way the army pilots did as they looked upon their shiny new Model 299 bomber—a machine so complex no one was sure human beings could fly it. > They too could have decided just to “try harder” or to dismiss a crash as the failings of a “weak” pilot. Instead they chose to accept their fallibilities. They recognized the simplicity and power of using a checklist." If you enjoyed reading the Checklist Manifesto, take a look at our checklist software built on the book's great ideas. If you haven't read it yet, you can buy the book on Amazon here. If you have, let me know your thoughts in the comments. I'd love to hear your opinion! Process Street is more than just checklists - check out the different ways it can be used: - Workflow software - Business process management software - SOP software - Onboarding software - Property management software You can compare this approach with Due Diligence Checklist Restaurant for more on checklist.